Anyone can apply for psychological counseling except for some cases

(please see: Who cannot get psychological counseling from Psychological Counseling Hub?).

Sessions are offered in English and/or Turkish.

Yes but I:

• Do not diagnose

• Do not treat psychiatric disorders

• Do not do therapy

• Do not claim reimbursement via health insurance

What I do is:

• Child/teen coaching

• Parenting counseling + coaching

• Psychoeducational consultancy

• School-based guidance

• Social-emotional skills training

Hence, my role is to support, guide, coach, and psychoeducation. I help children and parents cope, practice skills, and manage daily life challenges.

Counseling is a collaborative and reflective process built around conversation. It creates a supportive environment where you can speak openly without fear of criticism or judgement. In that space, you’re invited to slow down, reflect, and explore what’s happening in your inner and outer world.

Some people begin counseling with a clear focus such as ongoing stress, anxiety, relationship difficulties, grief, or a major life transition. Others arrive with a quieter, less defined sense that something doesn’t feel quite right, even if they can’t yet put it into words.

Rather than offering quick fixes, counseling helps you develop clarity and understanding. Over time, you may:

• deepen your awareness of your values, needs, and identity

• untangle complex or overwhelming emotions

• recognise patterns that keep repeating in your relationships or choices

• build emotional steadiness and confidence in coping

• consider changes that feel authentic and sustainable

Psychological Counselor’s Role

A psychological counselor’s role is not to give advice or tell you what decisions to make. Instead, they offer skilled, professional support to help you reflect on your experiences from new perspectives. They work alongside you and encourage insight and growth. If additional or specialised care is needed, they will guide you toward appropriate services.

The services of Psychological Counseling Hub do not involve any diagnosis or treatment or therapy. Psychological Counseling Hub consciously chooses not to provide care to clients:

• Who look for a diagnosis,

• With a (potential) clinical diagnosis and treatment needs,

• With a need for (very) intensive personal guidance that goes further than the regular guidance available,

• Severe cases (e.g., oppositional defiant disorder, severe aggression problems, psychoses, personality disorders),

• Who exhibit(ed) suicidal behavior (including passive suicidal ideation),

• With current (soft) drug and/or alcohol addiction,

• With sensory impairments such as visual and hearing limitations,

• With serious psychiatric problems, which for example require a closed admission,

• Special needs (e.g., intellectual disabilities),

• With eating disorders,

• Major depression.

Clients to whom care cannot be provided on the basis of these exclusion criteria will be informed about this. Together an alternative will be looked for.

Coaching is a structured, forward-looking process that supports you in clarifying goals and taking intentional steps toward change. It focuses on growth, direction, and practical action in your present and future life.

While counseling often creates space to explore emotional experience in depth, coaching centers more explicitly on identifying where you want to go and how to get there. The emphasis is on momentum, strategy, and accountability.

You might choose coaching if you want to:

• define a clear personal or professional direction

• strengthen confidence in decision-making

• improve performance or leadership skills

• navigate a transition with focus and structure

• develop new habits or ways of working

• feel more aligned with your values in your daily life

Coaching works from the assumption that you are capable and resourceful. Even when you feel uncertain or stuck, the process is designed to help you access clarity and take meaningful action.

The Coach’s Role

A coach does not provide therapy or work with psychological distress in a clinical way. Instead, they facilitate reflection, offer structured frameworks, and help you translate insight into concrete steps. The relationship is collaborative and goal-oriented, with an emphasis on accountability and progress.

If emotional or psychological support beyond the scope of coaching becomes necessary, a coach will encourage you to seek appropriate therapeutic care.

No. Psychological Counseling Hub does not work with insurance companies. This means you choose complete anonymity and also you will be responsible for covering the session costs and seeking potential reimbursement independently.

You can use your personal or professional development budget from work for coaching sessions.

In some cases, reimbursement (full or in part) is possible from your employer. A deduction might also be possible for ZZP’ers. Additionally, international insurance companies tend to offer coverage, unlike Dutch insurance companies.

The responsibility for investigating which costs are covered by your employer and insurance lies fully with you.

No. Psychological Counseling Hub does not work with a waiting list. The first appointment will be arranged based on mutual availability asap.

No. Psychological Counseling Hub offers a 10 minute free phone call to determine if it is a suitable match for you.

Psychological Counseling Hub offers both in-person, online, and telephone options. A combination of both forms of counseling/coaching is also possible and common.

• Free of charge up to 48 hours before the start of the appointment.

• For cancellations within 48 hours before the start of the appointment, full costs will be charged.

• Sessions are made no longer available when you cancel 3 times subsequently without the prior consultation with the psychologist.

Yes. There are rare situations where Psychological Counseling Hub offers a sliding scale. Each case is evaluated individually. More spots are available for coaching than for psychological counseling. Please contact to discuss if you might be eligible for this option.

• Emergency services: Call 112 for immediate, life-threatening emergencies.

• The Listening Line (088 0767 000). The Listening Line is available day and night for a listening ear.

• Suicide prevention & emotional crisis: Call 113 or suicide prevention (0800-0113): first aid for life's pain, 24 hours a day. Confidential support for people who are experiencing suicidal thoughts or emotional crisis.

• Domestic violence or abuse: If you are experiencing (or suspect) domestic violence, emotional abuse, physical abuse, or coercive control, contact Veilig Thuis: 0800-2000 (24/7) for advice and support for domestic violence and child abuse for victims, professionals, and concerned others.

• Sexual violence: If you have experienced sexual assault, rape, or sexual abuse, recently or in the past, contact Centrum Seksueel Geweld: 0800-0188 (24/7) for immediate medical, psychological, and legal support after sexual violence.

• If you are unsure what to do: Contact your local huisartsenpost for urgent mental or physical health concerns outside office hours.

Addionally:
Emergency service numbers:

• Amsterdam: 020 - 523 54 33

• Zwolle: 038-469 2000

• Nijmegen: 024-343 65 20

• Breda and Tilburg: 088 - 016 16 16

• Den Bosch: 073-658 68 03

• Rotterdam: 088-357 10 10

• Utrecht: 030 - 230 8850